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Privacy Policy

Privacy Policy

Last Updated: September 29, 2025

1. Introduction

Dave Watkeys (“we,” “us,” or “our”) operates davewatkeys.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Full name and contact details (email address, phone number, physical address)
  • Date of birth and age
  • Payment information (processed through selected payment gateways, not directly by us)
  • Health and fitness information (medical history, fitness goals, measurements)
  • Photographic images and progress photos
  • Account credentials and login information
  • Communication records between you and our coaches

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Usage data and website analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing fitness coaching and training services
  • Processing payments and managing subscriptions
  • Communicating with you about your training programs
  • Monitoring your progress and adjusting training plans
  • Sending service-related notifications and updates
  • Improving our services and website functionality
  • Complying with legal obligations

4. Third-Party Services

4.1 Trainerize

We use Trainerize as our client management platform. When you use our services, certain personal information is shared with Trainerize to facilitate:

  • Workout program delivery
  • Progress tracking
  • Messaging with coaches
  • Calendar and appointment management

Trainerize’s use of your information is governed by their own privacy policy, available at trainerize.com.

4.2 Payment Processing

Payment information is processed through our secure custom backend, using our selected payment gateways. We do not store complete credit card information on our servers.

4.3 Other Third Parties

We may share information with:

  • Cloud hosting providers
  • Email service providers
  • Analytics services
  • Payment gateways
  • Legal and regulatory authorities when required by law

5. Your Rights Under POPIA

You have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact us at [your contact email].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After termination of services, we retain information for:

  • Financial records: 5 years (as required by South African tax law)
  • Health information: Duration required by relevant regulations
  • Marketing communications: Until you unsubscribe

8. International Data Transfers

Your information may be transferred to and stored on servers located outside South Africa. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

10. Cookies

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through your browser preferences.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new “Last Updated” date.

12. Contact Information

For privacy-related inquiries or to exercise your rights:

Dave Watkeys
Email: info [at] davewatkeys [dot] com

Information Regulator (South Africa)
Website: justice.gov.za/inforeg
Email: [email protected]